Privacy Policy
The English version of this page is a draft pending owner approval.
1. Responsible party
viatour (San Pedro Sula, Honduras). Privacy contact: soporte@miviatour.com.
2. Data we collect
Data you provide in quote, contact, review and subscription forms: name, email, phone where applicable, and trip details such as origin, destination, dates, travellers and notes. Reviews require an email to validate the review; your email is not published. We also collect technical and usage data through cookies and analytics tools, only with your consent.
3. How we use it
To answer your requests, prepare quotes, manage bookings with providers, send information you requested, moderate and publish reviews, and—with your consent—send travel ideas and measure website use.
4. Legal basis and consent
We process your data with your consent and to handle your request. You may withdraw consent at any time.
5. Where it is stored
Your data is stored securely in our database. viatour’s team accesses it to assist you.
6. Who we share it with
Only with providers needed to arrange the service you request, such as airlines or hotels, and with the communication and analytics tools we use. Analytics tools are used only if you accept the relevant cookies. We do not sell your data.
7. Cookies and analytics
We use necessary cookies for website operation and, with your consent, analytics and marketing cookies. See the Cookie Policy.
8. Retention
We keep your data as long as needed to assist you and meet legal obligations; afterwards we delete or anonymize it.
9. Your rights
You may request access, correction or deletion of your data, and unsubscribe from communications, by writing to soporte@miviatour.com.
10. Security
We apply reasonable measures to protect your information. No system is completely infallible, but we work to keep your data safe.
11. Changes
We will publish updates to this policy here.